Policies for professionalism

WE BELIEVE IN THE HIGHEST LEVELS OF PROFESSIONALISM, AND HAS DEVELOPED A NUMBER OF ESSENTIAL POLICIES TO ENSURE YOUR TOTAL SATISFACTION.

We are committed to continuous improvement in our services, people and processes. We operate by the following quality assurance principles:

Ensuring we have the right people with the right skills and aptitudes.

Collecting and acting on feedback after each project. This is also vital to our marketing so we can demonstrate consistently high levels of client satisfaction.

Continuous client focus in the delivery of every project, for example having periodic client review meetings.

Producing high quality documentation for admin and course delivery purposes.

Promoting a culture of learning, innovation and knowledge sharing that encourages continuous improvement.

Achieve high quality operational and general managerial skills in delivery of consultancy assignments and training solutions.

Striving to continually improve our services to our clients.

Matching the appropriate consultant to each customer.

Abiding by Government Guidelines and Procedures for tendered programs in the public sector.

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CASE STUDY:

what we DID

We developed and delivered a series of 90 minute SMART sessions within one of the UK’s leading insurance brokers which targeted a high volume of participants with the aim of re-energising the workforce and promoting best working practice.

what our client SAID

“We have worked with Goodfoot for a number of years. The balance of theory, practical and detailed feedback on performance within each session, enables each delegate to utilise new skills within their day to day roles.”

Kerisha Laing - Training & Development Manager, Gallagher Heath Lambert

Please email us for more information or contact Jeremy Howells on +44 (0) 192 685 9060.

Goodfoot policies

customer service policy
quality policy
health and safety policy
environmental policy
equality & diversity policy
learning & development policy
staff supervision and appraisal policy
vulnerable adults policy
corporate governance and social RESPONSIBILITY policy
anti colLusion policy
business continuity policy

Our Values

harmony - generosity - delight

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