Course Topics

 

All our topics deliver critical business skills and can be delivered in 90 minutes, as a mini-series or as part of a larger programme, they can be accredited and ran digitally or face to face.

Contact us for further details.

 

Personal Skills

  • Influencing and Persuasion Techniques
  • Building Successful Business Relationships
  • Dealing with Difficult People
  • Active Listening
  • Personal Impact
  • Make Time Work for You
  • Developing Resilience
  • Presenting a Positive Self Image
  • Imposter Syndrome
  • Presentation Skills
  • Skills for Effective Networking
  • Dealing with Work Pressures
  • Be Assertive
  • Dealing with Conflict
  • Tips for Powerful Negotiations

Business Skills

  • Making Sense of Corporate Accounts
  • Getting the Best from Meetings
  • Strategic Planning 
  • Inspiring Techniques for Creative Thinking
  • Planning Techniques for Projects
  • Better Risk and Problem Prevention
  • Problem Analysis and Decision Making
  • Professional Document Design
  • Introduction to Business Writing
  • Powerful Persuasive Writing Techniques

Management Skills

  • Delegation and Objective Setting
  • Agile Leadership
  • Leading the Performing Team
  • Building Motivated and Self-Managed Teams
  • Giving Constructive Feedback
  • Mentoring Skills
  • Psychological Safety
  • Coaching Skills for Managers
  • Successful Performance Management
  • Getting Results Through Others
  • Managing AI
  • Successful Staff Retention
  • Effective Succession Planning
  • How to Run an Effective Personal Development Review
  • Managing Through Change
  • Understanding Neurodiversity
  • Equality, Diversity and Inclusion

Project Skills

  • Planning Techniques for Projects
  • Building Great Project Teams
  • Better Risk and Problem Prevention
  • Successful Program Management

Service & Sales Skills

  • Techniques for Effective Sales
  • Delivering Excellent Customer Service
  • Effective Consultancy Skills
  • Successful Program Management

The trainer was really friendly, clear and gave excellent examples. This helped make the session interactive, fun and informative and I have put what I have learnt into practice.

Analyst, Finance Company

Very insightful course, with strong applicable examples to our professional careers which can also be applied to personal relationships. A lot of knowledge received and a very good delivery from instructor.

Sales Manager, Dudley Building Society

I found the session duration well balanced and the style and content perfect for my team.

Technical Manager, IT & Telecoms